ebonlock | Oct. 15th, 2003

I have just had my first really unpleasant eBay experience. It had to happen eventually, I mean law of averages and all that, but it is still a really shitty way to start the day. See this fuck-tard (and I'm being gracious here) has been spamming my personal email account all morning long (had 3 copies of the same invoice waiting for me this morning when I got here, apparently they've sent one every hour on the hour. Mind you I get in at 8 a.m.), and has sent me two very rude emails trying to make me out to be the idiot here.

Now call me crazy, but usually when one receives an invoice with the "Pay Now" button on it, one should be able to expect that they can use it, yes? And sure enough this person does have an account set up to do just that. However, it's not the right account. They informed me this morning that I a) should've received automated emails from Paypal telling me there was a problem (which I didn't) and b) should have emailed them first as the invoice clearly states. Only, it doesn't say that anywhere on it.

Now I've been an eBay seller in the past and I've worked retail, you expect that customers will sometimes make mistakes or not clearly read all the instructions. It's your job to then be calm and polite, that's part of what being a seller is all about. This person clearly doesn't come from that school of thought, and I'm sorry but spamming me first thing in the morning when I've still got a day and a half to even contact you in the first place seems a bit much.

I will never do business with this person again and I'm really considering leaving nasty feedback. The only thing keeping me from doing it right now is a) I want the item and b) they'll undoubtedly go and leave me nasty feedback and I really don't want that. Ponder...

( And I know I said I wouldn't soap-box in this journal any more but, this is a flames-on-the-side-of-my-face-fury-inducing site if ever I saw one: )